shipping information

General Information

  • HYLETE ships within the United States, U.S. territories, and most countries outside the U.S.
  • Orders placed before 12:00 p.m. PT (Monday-Friday) typically ship the same-day. Orders placed after 12:00 p.m., or on a weekend or holiday will ship the following business day.
  • All HYLETE orders are shipped from our distribution warehouse in Commerce, California, and cannot be picked up.

Delivery Options

Please be aware that HYLETE cannot guarantee the delivery times listed below. Delivery times are estimated, and may vary depending on the distance of the shipping address and our distribution warehouse in Commerce, California, as well as when your order leaves the warehouse.

  • USPS Delivery - 4-7 Business Days (Contiguous U.S.)
  • USPS Standard International Shipping - 2-4 weeks
  • USPS Priority Mail Int'l - 6-10 Business Days

  • UPS Ground - 1-6 Business Days (see map)
  • UPS 2-Day

Shipping Charges

We offer $5.99 flat rate UPS or USPS Ground shipping within the Contiguous United States. Orders containing a backpack or over 10 pounds will be charged carrier calculated rates based on the destination, dimensions, and total weight of the order. All other pricing will vary depending on destination and size of your order.

P.O. Box Addresses

UPS will not deliver to P.O. Box addresses. If you prefer to use the UPS option, please enter a standard, physical address for shipping. Your billing address may remain your P.O. Box if needed. If you prefer to ship to your P.O. Box, you will need to choose a USPS shipping option.

APO/FPO Addresses

We offer our military community $5.99 flat rate USPS shipping. Orders containing a backpack or over 10 pounds will be charged carrier calculated rates based on the destination, dimensions, and total weight of the order.

To help ensure the quickest delivery, please follow the address format tips below.

  • Name and Address Fields - Enter the full name, grade, and PSC or unit number for the addressee
  • City Field - Should only be "APO" or "FPO"
  • State/Province Field - "AA" (Armed Forces in the Americas, except Canada), "AE" (Armed Forces in Europe, Canada, Middle East, and Africa), or "AP" (Armed Forces in Asia Pacific)
  • Country Field - Always choose "United States"

Hawaii, Alaska, Puerto Rico, Virgin Islands, and Pacific Territories

Orders will ship via USPS Priority Mail and will be charged carrier calculated rates based on the destination, dimensions, and total weight of the order.

All International Orders

Import duties and taxes are not included in our shipping charges, and you may be charged upon delivery. Please check with your customs office to learn more about your duties and taxes.