shipping information

Free Shipping and Free Returns

All HYLETE orders ship free with no minimum purchase requirement, anywhere within the Contiguous United States.


Delivery Options

Delivery times are estimated and may vary depending on the distance of the shipping address and our distribution warehouse in Commerce, California. Transit times do not include the ship date.

  • Free Standard Shipping: 3-7 business days (Contiguous U.S. including P.O. boxes and APO/FPO address)
  • UPS 2-Day: 2 business days. Shipping costs are carrier calculated rates based on the destination, dimensions, and total weight of your order.
  • DHL Express (international shipping method): 4-7 business days. Shipping costs are carrier calculated rates based on the destination, dimensions, and total weight of your order.

*To calculate the shipping cost for UPS 2-Day or DHL Express shipping, simply add the desired items to your HYLETE cart and enter your full shipping address at checkout.

 

General Information

  • HYLETE ships within the United States, U.S. territories, and most countries outside the U.S.
  • Orders placed before 12:00 p.m. PT (Monday-Friday) typically ship the same-day. Orders placed after 12:00 p.m., or on a weekend or holiday will ship the following business day.
  • All HYLETE orders are shipped from our distribution warehouse in Commerce, California, and cannot be picked up.

P.O. Box Addresses

We offer free shipping to P.O. boxes within the Contiguous U.S. UPS does not deliver to P.O. Box addresses. If you prefer to use the UPS 2-day shipping option, please enter a standard, physical address for shipping. Your billing address may remain as your P.O. Box, if needed.


APO/FPO Addresses

We offer our military community free standard shipping. UPS does not deliver to APO/FPO addresses. If you prefer to use the UPS 2-day shipping option, please enter a standard, physical address for shipping. To help ensure the quickest delivery, please follow the address format tips, below.

To help ensure the quickest delivery, please follow the address format tips below.

  • Name and Address Fields: Enter the full name, grade, and PSC or unit number for the addressee
  • City Field: Should only be "APO" or "FPO"
  • State/Province Field: "AA" (Armed Forces in the Americas, except Canada), "AE" (Armed Forces in Europe, Canada, Middle East, and Africa), or "AP" (Armed Forces in Asia Pacific)
  • Country Field: Always choose "United States"

Hawaii, Alaska, Puerto Rico, Virgin Islands, and Pacific Territories

Orders will ship via USPS Priority Mail and will be charged carrier calculated rates based on the destination, dimensions, and total weight of the order. The free standard shipping option is currently unavailable for Non-Contiguous destinations. However, orders shipped to these destinations are eligible for free returns and exchanges.


All International Orders

Import duties and taxes may not be included with your shipping charge, and you may be charged upon delivery. Please check with your Customs office to learn more about your duties and taxes. The free standard shipping option is currently unavailable for international orders.